How do I make a reservation?

You can book your stay directly through GibraltarStay.com using our secure online booking system. Simply select your dates, choose your apartment, and complete your reservation online. If you need assistance, our team is available by email or phone.

Can I modify my booking?

Yes. If you need to change your reservation, please contact our team as soon as possible and we will do our best to assist, subject to availability and our cancellation policy.

What payment methods do you accept?

We accept major credit and debit cards, Apple Pay, and bank transfers for eligible reservations.

Is a deposit required?

Yes. A non-refundable deposit of 30% of the total booking value is required to confirm your reservation. The remaining 70% balance is automatically charged 30 days before arrival.

What is your cancellation policy?

Upon reservation, a non-refundable deposit of 30% of the total booking value will be automatically charged through our payment system. The remaining 70% balance is automatically processed 30 days prior to arrival and becomes non-refundable once charged. This policy applies to all reservations made directly through GibraltarStay.com and affiliated booking channels.

What are the check-in and check-out times?

Check-in begins from 3:00 PM and check-out is by 11:00 AM.

Do you offer self check-in?

Yes. All apartments feature a convenient self check-in system. A few days before arrival, guests receive a four-digit lockbox code providing secure access to their apartment.

Can I request an early check-in?

Yes. Early check-in is available upon request and subject to availability on the day of arrival. We also provide luggage storage in the building from 11:00 AM until 3:00 PM.

Is there a lift in the building?

Yes. Grand Central House was fully renovated in 2020 and features a modern high-speed lift providing convenient access to all floors.

Is parking available?

Parking is available nearby. As Grand Central House is located in Gibraltar's historic city centre, on-site parking is not available. The nearest pair and secure parking options are Midtown Car Park and ICC Car Park, both within approximately a 5-minute walk.

Are towels and linens provided?

Yes. Fresh towels and bed linens are provided for all guests throughout their stay.

Yes. Complimentary high-speed Wi-Fi is included in all apartments.

Are the apartments family-friendly?

Yes. Our serviced apartments are suitable for families visiting Gibraltar. Travel cots can be provided upon request, subject to availability and free of charge.

Pets are welcome in our Catalan Bay beach properties. For Grand Central House, pet requests are considered individually based on the length of stay and breed. Please contact us before booking.

Do you offer corporate accommodation in Gibraltar?

Yes. GibraltarStay.com specialises in corporate accommodation, business travel, and relocation stays in Gibraltar.

Do you offer long-term stays?

Yes. We offer flexible weekly, monthly, and extended-stay accommodation for professionals, relocating employees, and project teams.

Can companies receive invoices?

Absolutely. Invoices can be provided for all corporate and business reservations.

Can multiple apartments be booked together?

Yes. Companies can reserve multiple apartments for teams and groups. Our team can also assist with creating consolidated corporate reservations, please reach out via email to hello@gibraltarstay.com

Where is Grand Central House located?

Grand Central House is located in the heart of Gibraltar city centre, within walking distance of Main Street, restaurants, shops, business districts, and major attractions. Our address is 24-32 Engineer Lane.

How far is Gibraltar International Airport from the apartments?

Grand Central House is located approximately 10 minutes from Gibraltar International Airport. Our central location provides easy access to Main Street, Ocean Village, the World Trade Center, and Gibraltar's financial district.

Do you provide recommendations for local experiences?

Yes. Guests can explore our Experiences & Tours page and will also receive recommendations through our digital House Guide.

Is Gibraltar a good destination for business travellers?

Yes. Gibraltar is a leading international hub for finance, gaming, law, shipping, and technology companies. Our serviced apartments provide a comfortable alternative to traditional hotels for business travellers and corporate guests.

Why choose a serviced apartment instead of a hotel in Gibraltar?

Serviced apartments provide more space, full kitchens, laundry facilities, separate living areas, and greater flexibility than traditional hotel rooms, making them ideal for both leisure and business travellers, relocations, and longer stays.

FAQ | GibraltarStay.com Apartments

How do I make a reservation?
You can book your stay directly through GibraltarStay.com using our secure online booking system. Simply select your dates, choose your apartment, and complete your reservation online. If you need assistance, our team is available by email or phone.
Can I modify my booking?
Yes. If you need to change your reservation, please contact our team as soon as possible and we will do our best to assist, subject to availability and our cancellation policy.
What payment methods do you accept?
We accept major credit and debit cards, Apple Pay, and bank transfers for eligible reservations.
Is a deposit required?
Yes. A non-refundable deposit of 30% of the total booking value is required to confirm your reservation. The remaining 70% balance is automatically charged 30 days before arrival.
What is your cancellation policy?
Upon reservation, a non-refundable deposit of 30% of the total booking value will be automatically charged through our payment system. The remaining 70% balance is automatically processed 30 days prior to arrival and becomes non-refundable once charged. This policy applies to all reservations made directly through GibraltarStay.com and affiliated booking channels.

What are the check-in and check-out times?
Check-in begins from 3:00 PM and check-out is by 11:00 AM.
Do you offer self check-in?
Yes. All apartments feature a convenient self check-in system. A few days before arrival, guests receive a four-digit lockbox code providing secure access to their apartment.
Can I request an early check-in?
Yes. Early check-in is available upon request and subject to availability on the day of arrival. We also provide luggage storage in the building from 11:00 AM until 3:00 PM.

Is there a lift in the building?
Yes. Grand Central House was fully renovated in 2020 and features a modern high-speed lift providing convenient access to all floors.
Is parking available?
Parking is available nearby. As Grand Central House is located in Gibraltar's historic city centre, on-site parking is not available. The nearest pair and secure parking options are Midtown Car Park and ICC Car Park, both within approximately a 5-minute walk.
Are towels and linens provided?
Yes. Fresh towels and bed linens are provided for all guests throughout their stay.
Is Wi-Fi included?
Yes. Complimentary high-speed Wi-Fi is included in all apartments.
Are the apartments family-friendly?
Yes. Our serviced apartments are suitable for families visiting Gibraltar. Travel cots can be provided upon request, subject to availability and free of charge.
Are pets allowed?
Pets are welcome in our Catalan Bay beach properties. For Grand Central House, pet requests are considered individually based on the length of stay and breed. Please contact us before booking.

Do you offer corporate accommodation in Gibraltar?
Yes. GibraltarStay.com specialises in corporate accommodation, business travel, and relocation stays in Gibraltar.
Do you offer long-term stays?
Yes. We offer flexible weekly, monthly, and extended-stay accommodation for professionals, relocating employees, and project teams.
Can companies receive invoices?
Absolutely. Invoices can be provided for all corporate and business reservations.
Can multiple apartments be booked together?
Yes. Companies can reserve multiple apartments for teams and groups. Our team can also assist with creating consolidated corporate reservations, please reach out via email to hello@gibraltarstay.com

Where is Grand Central House located?
Grand Central House is located in the heart of Gibraltar city centre, within walking distance of Main Street, restaurants, shops, business districts, and major attractions. Our address is 24-32 Engineer Lane.
How far is Gibraltar International Airport from the apartments?
Grand Central House is located approximately 10 minutes from Gibraltar International Airport. Our central location provides easy access to Main Street, Ocean Village, the World Trade Center, and Gibraltar's financial district.
Do you provide recommendations for local experiences?
Yes. Guests can explore our Experiences & Tours page and will also receive recommendations through our digital House Guide.
Is Gibraltar a good destination for business travellers?
Yes. Gibraltar is a leading international hub for finance, gaming, law, shipping, and technology companies. Our serviced apartments provide a comfortable alternative to traditional hotels for business travellers and corporate guests.
Why choose a serviced apartment instead of a hotel in Gibraltar?
Serviced apartments provide more space, full kitchens, laundry facilities, separate living areas, and greater flexibility than traditional hotel rooms, making them ideal for both leisure and business travellers, relocations, and longer stays.

Frequently Asked Questions

Booking & Reservations